This policy explains how cancellation works for layrs.me (“layrs”, “we”, “us”) subscriptions, one-time purchases, and accounts.
1. Subscriptions
You can cancel your subscription at any time from the billing page. Cancelling stops the next renewal charge — it does not end your access immediately.
- Your plan and any remaining plan minutes stay active until the end of the period you already paid for.
- Partial periods aren’t pro-rated: cancelling on day 3 of a 30-day period doesn’t refund the other 27 days.
- After the period ends, your subscription won’t renew and you won’t be charged again.
If you want a refund for the current charge rather than cancel-at-period-end, see our refund policy for eligibility.
2. One-time purchases and minute top-ups
Courses and wallet minute top-ups are one-time purchases — there’s nothing to cancel because they never auto-renew. Minutes you’ve purchased stay on your wallet and don’t expire. If you no longer want to use a purchase you made recently, see the pro-rata terms in our refund policy.
3. Account deletion
To delete your account entirely, go to Settings and use the account danger zone in the app. If you’re unable to access Settings, email support@layrs.meand we’ll process the deletion for you. What happens to your data on deletion is described in our privacy policy.
4. Contact
Questions about cancelling a plan or closing your account? Email support@layrs.me.